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Intonation Team

Intonation is one of the leading global translation service providers, we’re proud of our unique client-centric approach.  We’ve grown from humble beginnings and our family ethos still plays strong today.

We’re an approachable, dynamic and connected agency with an unrivalled industry experience and more than 35 in-house staff, supported by our remote team working around the globe.


Intonation Team
Rachael Headshot


General Manager

Heading up the team as General Manager since summer 2020, Rachael has come a long way since joining Intonation in 2005 during a university placement.

Having worked as a Project Manager, Translation Manager and Operations Manager, Rachael is best placed to take Intonation to the next step.

With a passion for process management, technology and how its automations can benefit the team, Rachael has a real passion for constantly looking at how to improve and make Intonation even greater for its clients and in-house team.

When she’s not coming up with the next crazy idea, Rachael enjoys being out in the fresh air off the South Coast beaches with her family and young son.

Tatiana Headshot


Operations Manager

Tatiana joined the team in 2011 as a Project Manager and went on to win the prestigious Project Manager of the Year title at the 2017 ATC awards.

Following a successful run as Project Manager and Translation Manager, Tatiana now works as Intonation’s Operations Manager.

Overseeing Intonation’s Translation Management Systems and implementing process changes, Tatiana makes a real difference to the team.

Outside of Intonation, Tatiana relishes time with her young son.

Mireia Headshot


Business Development Manager

Mireia has more than 15 years’ experience in the translation industry. She started in the industry as a translator and moved progressively to Project Management, Account Management and Client Services Management positions, where she excelled at developing strong client relationships and building on the strengths of the project management team to boost their performance.

With a solid background both in operations and client relationship management, Mireia’s role at Intonation consists in providing Account Management support to the company’s key accounts and leading the Business Development team to increase sales amongst new and existing clients.

In her free time, Mireia enjoys activities such as swimming and body balance. Whenever she’s given the chance, she will head back to her native Spain for some quality time with family and friends.

Damian Headshot


Translation Manager

Damian joined Intonation in Summer 2021 and has more than 10 years of experience in the translation industry.

He has held various positions from Project Coordinator to Project Manager and Production Manager with a strong focus on Customer Service and process optimisation.

Building and maintaining strong customer relationships is what Damian is best know for, along with team motivation, he always strives to go the extra mile for his clients.

Damian’s extensive experience in operations ensures that he is always improving processes and quality in order to minimise errors.

As a native German it has always been Damian’s passion to get behind the specifics of different cultures. This has helped him to build strong relationships with various customers across the globe.

In his free time Damian enjoys playing chess and spending time with his wife and two sons.

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